Returns and Refunds

Cancellations and Refunds

Cancellations must be made in writing by post or email.

We do not offer full refunds on our workshops and seminars, cancellations will be subject to the following fees:

  • Cancellations within 0-7 days of the start date will be charged the full course fee.
  • Cancellations within 8-28 days of the start date will be charged 50% of the course fee.
  • Cancellations more than 28 days before the start date will be charged 20% of the course fee.
  • If the participant fails to attend the course the full course fees are payable.

Under the Consumer Protection (Distance Selling) Regulations 2000 you may cancel your purchase of a course within a period of 7 working days beginning on the day after we send your booking confirmation. However, there is no right of cancellation where the course begins within this seven day period.

Course Content
The Pet Training School reserves the right to change the content, timing, date, venue or Instructor of the course in order to provide a high quality service or where it is necessary for reasons beyond our control. The Pet Training School reserves the right to cancel a course up to and including the date of the course and will strive to give as much notice of this as possible. Individuals booked onto a cancelled course will be given the option of a full refund or of rescheduling to a future course date. The Pet Training School will not be liable for any losses or expenses arising from amendments to the course or cancellations. Course materials are supplied only for your personal use.

Returns and Refunds
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